Preventing Falls
October 15, 2020
John-Wesley Villas Residents Receive COVID-19 Vaccine
March 26, 2021
John-Wesley Villas is honored to be the recipient of Pinnacle’s 2021 Customer Experience AwardTM!
Pinnacle Quality Insight recognizes healthcare organizations for providing superior customer experiences, with an emphasis on quality. Over the course of 2020, a sampling of residents and their families participated in monthly telephone interviews and provided feedback about their experiences at John-Wesley Villas.
This award recognizes John-Wesley Villas for their Dining Services, highlighting the world-class dining experiences provided to our residents.
Donna Kochman, Executive Director, was thrilled with the award. “I’m excited to share this with our wonderful staff. They have always put the needs of our resident’s first, and have gone above and beyond during these difficult times.”
By qualifying for the Pinnacle Customer Experience Award, John-Wesley Villas has satisfied the rigorous demand of scoring in the top 15% in the nation.
With seniors at the heart of everything we do, John-Wesley Villas always strives to ensure that the individual needs of every resident are met. This award is a testament to our unwavering commitment to making a difference in the lives of residents and their loved ones.